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TERMS & POLICY

PLEASE NOTE:

  • Tomorrow Co. does NOT offer refunds and is not required to approve or process any returns

  • Original shipping costs are non-refundable.

  • Any opened or worn items, are not accepted for an exchange. 

  • Customers are responsible for any reshipping fee.

  • Customers have 7 days to contact our customer service email (tomorrowbrandtaipei@gmail.com) from the day the order was delivered. If customer fails to reach out within the 7-day time frame, no exchange will be permitted.

EXCHANGE POLICY:

  • Merchandise must be unopened, unworn, and in its original packaging to be accepted for exchange. If merchandise contains defects, please contact our service email (tomorrowbrandtaipei@gmail.com). Tomorrow will only be responsible for reshipping fees in cases of products with defects.

  • Customers have 7 days to contact our customer service email (tomorrowbrandtaipei@gmail.com)  from the day the order was delivered for an exchange. If customer fails to reach out within the 7 day time frame, no exchange will be permitted.

SHIPPING POLICY:

  • All orders ship from Taipei, Taiwan. 

  • Please expect delays with mailing carriers during the holiday seasons

  • After your order, please expect 7-10 business days for delivery. We do our best to ship orders as soon as possible.​

  • All order destinations are limited to 7-Eleven convenience stores. If the address that was given on the order page is not a 7-Eleven  store, your order will automatically be shipped to the nearest 7-Eleven of the given address. 

    • If customers wish to ship to a specific convenience store, the address is expected to be written down on the checkout page.

  • Customers are responsible for picking up orders at convenience stores within 7 days of arrival. Merchandise arrival will be notified via cellphone messages.

    • Customers are expected to provide valid cellphone numbers at the checkout page.​

  • Customers are responsible for all re-shipping costs in any event that the order was sent back to Tomorrow.

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